Recover Abandoned Carts With SMS and WhatsApp
Go beyond email. Reach customers where they actually look — their phone. Send automated follow-ups via SMS and WhatsApp to bring back shoppers who left without buying.
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Why This Matters
Email Alone Leaves Most Abandoned Carts Unrecovered
Most WooCommerce stores rely on email for cart recovery. It works, but it only reaches a fraction of the customers who leave. SMS and WhatsApp get seen faster, opened more, and acted on sooner.
70%
Carts Abandoned
7 out of 10 shoppers leave the checkout without completing their purchase.
~20%
Email Recovery Rate
Email converts about 10% of abandoned carts. The other 90% never come back.
98%
SMS open rate
Text messages are opened within minutes, not hours. Most are read in under 3 minutes.
Two Channels, One Plugin
Recover Carts Across Multiple Channels
Combine email, SMS, and WhatsApp to create a multi-channel recovery strategy that reaches every customer.
SMS Recovery
Reach Customers in Minutes, Not Hours
Text messages get read fast, most within 3 minutes. Your SMS follow-up arrives while the customer still remembers what they left behind. Include a direct cart link, their name, and an auto-generated discount code.
- Schedule follow-ups at any interval: 30 minutes, 1 hour, 24 hours
- Auto-generate unique coupon codes with each message
- Preview and test every SMS before it goes live
Powered by Twilio
WhatsApp Recovery
Land in Their Personal Inbox, Not Their Promotions Tab
WhatsApp messages show up alongside conversations with friends and family. No spam filters, no promotions tab. Send approved templates with recovery links, personalized cart details, and tap-to-checkout buttons.
- Use Meta-approved templates with buttons and rich content
- Personalize with customer name, cart total, and product details
- Set different time delays for each follow-up message
Powered by Meta WhatsApp Cloud API
How it Works
From Abandoned Cart to Recovered Sale in 3 Steps
Connect your provider, set up your templates, and the plugin handles the rest.
Step 1
Cart Is Abandoned
A customer fills in their details at checkout but leaves without paying. The plugin captures their phone number and consent.
Step 2
Follow-Up Sent
An SMS or WhatsApp message is automatically sent based on your configured templates and time delays. Coupons are generated if set.
Step 3
Sale Recovered
The customer taps the recovery link, returns to their pre-filled cart, and completes the purchase. Revenue recovered.
Features
Built for Real Recovery, Not Just Notifications
Every feature is designed to maximize cart recovery while keeping your store compliant and your customers happy.
Flexible Template Management
Create multiple SMS and WhatsApp templates, each with its own timing, message, and coupon settings. Build a complete follow-up sequence that runs on your schedule.
- Set custom delays: 30 minutes, 1 hour, 24 hours, or any interval
- Auto-generate unique coupon codes per message
- Clone, edit, and restore templates anytime
GDPR-Ready From Day One
Phone consent is built into checkout. Customers opt in before any message is sent. No consent, no message.
- Consent checkbox added to checkout automatically
- Customizable consent message text
- Unsubscribe support across all channels
Smart Pre-Send Checks
Before any message goes out, the plugin checks if it is still relevant. No messages for out-of-stock products. No follow-ups to customers who already bought.
- Validates product stock before sending
- Skips completed orders automatically
- Works with the rule engine for targeted sends
Why store owners choose this
More Channels. More Recoveries. More Revenue.
Multi-Channel Recovery
Combine email, SMS, and WhatsApp to reach customers through three different channels. If they miss one, they see the other.
Automated Coupon Codes
Generate unique discount codes automatically with each follow-up message. Give customers a reason to come back and complete their purchase.
Built-In Compliance
GDPR phone consent, unsubscribe support, and Meta template approval keep your messaging compliant and your reputation safe.
Timed Follow-Ups
Schedule messages at the intervals that work best. Send a nudge at 1 hour, a discount at 24 hours, and a final reminder at 48 hours.
Preview and Test
Send test messages from the editor before going live. See exactly what your customers will receive so there are no surprises.
Developer Extensible
Filter hooks let developers customize send logic, modify message content, and integrate with custom workflows.
Common Questions
Do you have any questions? See the list for our most frequently asked questions. If your questions is not listed here, then please contact us.